Property occupation

Please complete the form below to register for Metropolitan services at your new property

Before entering your personal details, we need to inform you that Metropolitan reserves the right to identity and credit check all new customers. In doing so, we will at all times use best practice and conform to UK law.

Metropolitan is part of the BUUK Infrastructure group of companies.

Metropolitan collects and records personal information which you supply to us for training and other purposes. We may share this information with other BUUK Infrastructure Group Companies, e.g for the provision of a service and customer account management. We may also share information with credit reference or fraud prevention agencies. For more information about how we use and maintain the security of your data, please refer to our privacy policy page on our website.
About your new property
Postcode
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Meter details

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Your details

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Please provide below at least one phone number where we can reach you.

In order to add an authorised third party to your account, you will need to complete a form and send this back to us. How would you like to receive the form?

Stay in touch

Metropolitan will use the contact details you have provided to us to contact you, when necessary, regarding important information relating to your account, services or terms of contract.

News & community events

From time to time we would like to send you information on news and community events that may be happening in your area. Please select your preferred contact method(s) from the options below:

Marketing communication

We would like to also contact you about products and services we think you’d like. Please select your preferred contact method(s) from the options below:

Vulnerabilities

Are there any disabilities or vulnerabilities that you would like to make us aware of? This will ensure that we can support you as much as possible when we need to contact you or you need to contact us.

If you would like to be added to our register, please complete the below form. Please be assured that the details you provide will be held in the strictest confidence.

Circumstances

Services

Doorstep password service
Bogus callers often pretend to be from your water, gas or telephone company to gain entry into your home under false pretences.

To discourage this, we operate a doorstep password scheme which is free and open to all our customers.

Once you have set up a password, any engineer from Metropolitan will need to quote this, so you have peace of mind when letting someone into your home, that it is a genuine Metropolitan representative.

If you require the doorstep password scheme, please enter a password of between 6 and 30 characters.

We may have to pass this information on to a third party company.

You can opt out of this scheme at any time by logging in to your online account.


Password is required